CVE-2021-40860 : What You Need to Know

Genesys Intelligent Workload Distribution (IWD) before 9.0.013.11 is prone to a SQL Injection vulnerability that can be exploited by attackers to execute arbitrary SQL queries and potentially achieve OS command execution.

Understanding CVE-2021-40860

This CVE involves a SQL Injection issue in the custom filter query component in Genesys Intelligent Workload Distribution (IWD) before version 9.0.013.11.

What is CVE-2021-40860?

The vulnerability allows attackers to execute arbitrary SQL queries through the ql_expression parameter, potentially leading to full database data extraction and the ability to execute OS commands based on the permissions and database engine.

The Impact of CVE-2021-40860

Exploitation of this vulnerability can result in unauthorized access to sensitive data, manipulation or deletion of data, and potential execution of malicious commands on the system.

Technical Details of CVE-2021-40860

This section provides more detailed technical insights into the CVE.

Vulnerability Description

The vulnerability lies in the custom filter query component, enabling attackers to perform SQL Injection through the ql_expression parameter, which could yield full database access and potential OS command execution.

Affected Systems and Versions

Product: Genesys Intelligent Workload Distribution (IWD)
Vendor: Genesys
Versions affected: Before 9.0.013.11

Exploitation Mechanism

Attackers exploit the ql_expression parameter to inject SQL queries, bypassing input validation mechanisms and accessing sensitive data as well as potentially executing OS commands.

Mitigation and Prevention

Protecting systems from CVE-2021-40860 requires immediate actions and long-term security practices.

Immediate Steps to Take

Update Genesys IWD to version 9.0.013.11 or above to patch the vulnerability.
Implement input validation mechanisms to sanitize user input and prevent SQL Injection attacks.

Long-Term Security Practices

Regularly monitor and audit database queries for unusual activities.
Conduct security assessments to identify and remediate vulnerabilities proactively.

Patching and Updates

Apply security patches and updates provided by Genesys to address known vulnerabilities promptly.