CVE-2021-40861 Explained : Impact and Mitigation

Genesys intelligent Workload Distribution (IWD) 9.0.017.07 is affected by a SQL Injection vulnerability in the custom filter query component, allowing an attacker to execute arbitrary SQL queries leading to data extraction and potential OS command execution.

Understanding CVE-2021-40861

This CVE involves a critical SQL Injection vulnerability in a specific component of Genesys intelligent Workload Distribution (IWD) version 9.0.017.07.

What is CVE-2021-40861?

A SQL Injection vulnerability in the custom filter query component of Genesys IWD 9.0.017.07 enables threat actors to run arbitrary SQL queries through the value attribute.

The Impact of CVE-2021-40861

The exploitation of this vulnerability can result in the extraction of all data stored in the database. Successful attacks may also lead to OS command execution based on the permissions and underlying database engine.

Technical Details of CVE-2021-40861

This section delves into the specifics of the vulnerability.

Vulnerability Description

The vulnerability allows attackers to perform SQL Injection attacks by manipulating the value attribute in the custom filter query component of Genesys IWD 9.0.017.07.

Affected Systems and Versions

Systems running Genesys intelligent Workload Distribution (IWD) version 9.0.017.07 are affected.
Specific versions or products are not mentioned in the provided data.

Exploitation Mechanism

Attackers exploit the vulnerability by injecting malicious SQL queries via the value attribute, bypassing security measures and gaining unauthorized access.

Mitigation and Prevention

Protecting systems from CVE-2021-40861 requires immediate actions and long-term security strategies.

Immediate Steps to Take

Apply security patches provided by Genesys to address the vulnerability.
Implement strict input validation mechanisms to prevent SQL Injection attacks.
Restrict access to sensitive database components to authorized personnel only.

Long-Term Security Practices

Conduct regular security assessments and penetration testing to identify and remediate vulnerabilities promptly.
Educate developers and users on secure coding practices to mitigate SQL Injection risks.

Patching and Updates

Stay updated on security advisories released by Genesys for the latest patches and fixes.