CVE-2021-46065 : What You Need to Know

A Cross-site scripting (XSS) vulnerability in Secondary Email Field in Zoho ManageEngine ServiceDesk Plus 11.3 Build 11306 allows attackers to inject arbitrary JavaScript code.

Understanding CVE-2021-46065

This CVE involves a Cross-site scripting vulnerability in Zoho ManageEngine ServiceDesk Plus.

What is CVE-2021-46065?

The vulnerability enables attackers to inject malicious JavaScript code into the Secondary Email Field of Zoho ManageEngine ServiceDesk Plus 11.3 Build 11306.

The Impact of CVE-2021-46065

If exploited, this vulnerability can lead to unauthorized access, data theft, and potential takeover of the affected system by malicious actors.

Technical Details of CVE-2021-46065

This section provides insights into the technical aspects of the vulnerability.

Vulnerability Description

The XSS vulnerability in Zoho ManageEngine ServiceDesk Plus allows attackers to execute arbitrary JavaScript code through the Secondary Email Field.

Affected Systems and Versions

Product: Zoho ManageEngine ServiceDesk Plus
Version: 11.3 Build 11306

Exploitation Mechanism

Attackers exploit the vulnerability by injecting malicious JavaScript code into the Secondary Email Field, which gets executed in the context of the target user's session.

Mitigation and Prevention

To address CVE-2021-46065, follow these mitigation strategies:

Immediate Steps to Take

Ensure prompt patching of Zoho ManageEngine ServiceDesk Plus to the latest version that contains a fix for the XSS vulnerability.
Educate users about the risks of clicking on suspicious links or providing sensitive information in the Secondary Email Field.

Long-Term Security Practices

Conduct regular security assessments and penetration testing to identify and address vulnerabilities proactively.
Implement strict input validation mechanisms to prevent the execution of malicious scripts through user inputs.

Patching and Updates

Stay informed about security updates and patches released by Zoho ManageEngine and apply them promptly to safeguard against known vulnerabilities.