CVE-2022-22798 : Security Advisory and Response
Learn about CVE-2022-22798 impacting Sysaid Pro Plus Edition and Help Desk, allowing unauthorized access to sensitive data and actions. Find mitigation steps here.
Sysaid – Pro Plus Edition, SysAid Help Desk Broken Access Control is a vulnerability affecting SysAid versions 20.4.74 b10, 22.1.20 b62, 22.1.30 b49. An attacker exploiting this vulnerability can gain unauthorized access to sensitive data and perform malicious actions.
Understanding CVE-2022-22798
This section delves into the details of the Sysaid Broken Access Control vulnerability, its impact, technical aspects, and mitigation strategies.
What is CVE-2022-22798?
The vulnerability allows attackers to log in as a guest, manipulate the URL path, and access the system dashboard to extract sensitive information, upload files, and delete calls from the system.
The Impact of CVE-2022-22798
With a CVSS base score of 6.8, this vulnerability poses a medium-level threat. Attackers with low privileges can exploit it to compromise confidentiality and integrity, potentially leading to unauthorized data access and malicious activities.
Technical Details of CVE-2022-22798
This section outlines the vulnerability description, affected systems, and the exploitation mechanism.
Vulnerability Description
Sysaid Pro Plus Edition and Help Desk versions 20.4.74 b10, 22.1.20 b62, 22.1.30 b49 allow attackers to bypass access controls, leading to unauthorized data access and system manipulation.
Affected Systems and Versions
The vulnerability affects SysAid cloud version 22.1.49 and on-premise version 22.1.63.
Exploitation Mechanism
Attackers need to log in as a guest, manipulate the URL path to /ConcurrentLogin.jsp, and gain access to sensitive data by clicking on the login button.
Mitigation and Prevention
Understanding the necessary steps to secure your systems against CVE-2022-22798 is crucial for maintaining cybersecurity.
Immediate Steps to Take
Users are advised to update their SysAid installations immediately. Upgrade to SysAid 22.1.50 cloud version or 22.1.64 on-premise version to patch the vulnerability.
Long-Term Security Practices
Implement strong access controls, user authentication mechanisms, and regular security audits to prevent unauthorized access and data breaches.
Patching and Updates
Regularly monitor for security updates and apply patches promptly to mitigate potential vulnerabilities and enhance system security.