CVE-2022-35489 : Exploit Details and Defense Strategies

In Zammad 5.2.0, a vulnerability allowed customers with secondary organizations assigned to view all organizations in the system instead of only those they were supposed to see.

Understanding CVE-2022-35489

This CVE record highlights a flaw in Zammad 5.2.0 that impacted organization visibility for users.

What is CVE-2022-35489?

The vulnerability in Zammad 5.2.0 enabled customers with secondary organizations assigned to access all organizations in the system.

The Impact of CVE-2022-35489

The vulnerability posed a security risk as it allowed unauthorized access to organization data beyond the intended scope.

Technical Details of CVE-2022-35489

Zammad 5.2.0's flaw resulted in unrestricted access to all organizations within the system.

Vulnerability Description

Users with secondary organizations assigned could see all organizations instead of just their designated ones.

Affected Systems and Versions

Zammad 5.2.0 is specifically affected by this vulnerability.

Exploitation Mechanism

By having secondary organizations assigned, users unintentionally gained visibility into all organizations.

Mitigation and Prevention

Organizations should take immediate actions to address this vulnerability and implement long-term security measures.

Immediate Steps to Take

Organizations using Zammad 5.2.0 should restrict access to only necessary organizations.

Long-Term Security Practices

Regular security audits and access controls can prevent similar vulnerabilities in the future.

Patching and Updates

Ensure that Zammad is updated to a version that addresses and fixes this vulnerability.