CVE-2022-36173 : Security Advisory and Response

FreshService macOS Agent < 4.4.0 and FreshServce Linux Agent < 3.4.0 are vulnerable to TLS Man-in-The-Middle via the FreshAgent client and scheduled update service.

Understanding CVE-2022-36173

This CVE identifies a vulnerability in FreshService macOS and Linux Agents that can be exploited through a Man-in-The-Middle attack.

What is CVE-2022-36173?

The vulnerability in FreshService agents allows attackers to intercept and manipulate TLS communications through the FreshAgent client and update service.

The Impact of CVE-2022-36173

The impact of this vulnerability is concerning as it can lead to unauthorized access to sensitive data transmitted over TLS connections, putting user privacy at risk.

Technical Details of CVE-2022-36173

This section provides specific technical details regarding the CVE.

Vulnerability Description

The vulnerability in FreshService allows for TLS Man-in-The-Middle attacks, jeopardizing the integrity and confidentiality of data transmissions.

Affected Systems and Versions

FreshService macOS Agent versions prior to 4.4.0 and FreshServce Linux Agent versions prior to 3.4.0 are affected by this security issue.

Exploitation Mechanism

Attackers can exploit this vulnerability by intercepting TLS communications between the FreshAgent client and the update service, enabling them to eavesdrop or manipulate data.

Mitigation and Prevention

Here are some measures to mitigate the risk posed by CVE-2022-36173.

Immediate Steps to Take

Users should update their FreshService macOS and Linux Agents to versions 4.4.0 and 3.4.0 respectively to patch the vulnerability and prevent potential exploitation.

Long-Term Security Practices

Implementing strong encryption protocols, regularly updating software, and monitoring network traffic are essential for enhancing overall security posture.

Patching and Updates

Stay vigilant for security updates from FreshService and apply patches promptly to address known vulnerabilities and protect against emerging threats.