CVE-2022-39051 Explained : Impact and Mitigation
Discover the impact of CVE-2022-39051, a vulnerability in OTRS and OTRS Community Edition that allows attackers to execute malicious Perl code. Learn about affected versions and mitigation steps.
This article provides details about CVE-2022-39051, a vulnerability that allows an attacker to execute malicious Perl code in the Template Toolkit in OTRS and OTRS Community Edition.
Understanding CVE-2022-39051
CVE-2022-39051 is a security vulnerability that impacts OTRS and OTRS Community Edition, potentially enabling an attacker to run malicious Perl code within the Template Toolkit.
What is CVE-2022-39051?
The vulnerability in CVE-2022-39051 allows an attacker to execute malicious Perl code in the Template toolkit when an admin installs an unverified third-party package.
The Impact of CVE-2022-39051
The impact of this vulnerability is rated as MEDIUM severity. It has a CVSS base score of 6.8, with high impacts on confidentiality, integrity, and availability of the affected systems.
Technical Details of CVE-2022-39051
This section covers specific technical details related to CVE-2022-39051.
Vulnerability Description
The vulnerability arises due to improper control of dynamically-managed code resources, categorized under CWE-913.
Affected Systems and Versions
The OTRS versions 7.0.x (up to 7.0.36) and 8.0.x (up to 8.0.24), as well as OTRS Community Edition version 6.0.1, are affected by this vulnerability.
Exploitation Mechanism
An attacker can exploit this vulnerability by tricking an admin into installing an unverified third-party package, leading to the execution of malicious Perl code.
Mitigation and Prevention
To mitigate the risks associated with CVE-2022-39051, immediate actions and long-term security practices are crucial.
Immediate Steps to Take
Users are advised to update their OTRS installations to version 8.0.25 or 7.0.37 to prevent exploitation of this vulnerability.
Long-Term Security Practices
Implement strict controls on third-party packages installation and regularly update and patch OTRS systems to safeguard against similar exploits.
Patching and Updates
Regularly check for security advisories from OTRS AG and apply patches and updates promptly to address known vulnerabilities.