CVE-2022-4427 : Vulnerability Insights and Analysis

A detailed analysis of CVE-2022-4427, a vulnerability that allows SQL Injection via the OTRS Search API.

Understanding CVE-2022-4427

This section provides insights into the nature and impact of the CVE-2022-4427 vulnerability.

What is CVE-2022-4427?

CVE-2022-4427 is an Improper Input Validation vulnerability in OTRS AG OTRS and ((OTRS)) Community Edition, allowing SQL Injection via the TicketSearch Webservice.

The Impact of CVE-2022-4427

The vulnerability affects OTRS versions 7.0.1 to 7.0.40 Patch 1, 8.0.1 to 8.0.28 Patch 1, and ((OTRS)) Community Edition versions 6.0.1 through 6.0.34. It is classified under CAPEC-66 for SQL Injection.

Technical Details of CVE-2022-4427

Explore the technical aspects and implications of CVE-2022-4427.

Vulnerability Description

The vulnerability results from inadequate input validation, enabling malicious actors to execute SQL Injection attacks via the TicketSearch Webservice.

Affected Systems and Versions

CVE-2022-4427 impacts OTRS versions 7.0.1 to 7.0.40 Patch 1, 8.0.1 to 8.0.28 Patch 1, and ((OTRS)) Community Edition versions 6.0.1 through 6.0.34.

Exploitation Mechanism

The vulnerability allows threat actors to exploit the SQL Injection flaw through the TicketSearch Webservice, potentially compromising data integrity.

Mitigation and Prevention

Discover the steps to mitigate the risks associated with CVE-2022-4427.

Immediate Steps to Take

Users are advised to update to OTRS 7.0.40 Patch 1 or OTRS 8.0.28 Patch 1, both released on 19th December 2022.

Long-Term Security Practices

Implement robust input validation mechanisms and conduct regular security audits to prevent SQL Injection vulnerabilities.

Patching and Updates

Stay informed about security patches and updates provided by OTRS to address known vulnerabilities.