CVE-2023-1250 : What You Need to Know

This CVE-2023-1250 was published on March 20, 2023, by OTRS. It affects ACL modules in OTRS products, including OTRS and ((OTRS)) Community Edition.

Understanding CVE-2023-1250

This vulnerability involves improper input validation in ACL modules, leading to the local execution of code when creating or importing ACLs in OTRS products.

What is CVE-2023-1250?

The CVE-2023-1250 vulnerability in OTRS AG OTRS (ACL modules) and ((OTRS)) Community Edition (ACL modules) allows an attacker to execute code locally. By injecting code through manipulated comments and ACL-names during ACL creation/import, an attacker can exploit this vulnerability.

The Impact of CVE-2023-1250

The impact of this vulnerability is rated as high severity. It can result in high confidentiality and integrity impact, with high privileges required for exploitation. The attack vector is local, with user interaction required, making it a serious threat.

Technical Details of CVE-2023-1250

This vulnerability is classified under CWE-20 - Improper Input Validation.

Vulnerability Description

The vulnerability allows malicious code execution through ACL creation or import, posing a significant security risk to affected systems.

Affected Systems and Versions

OTRS: versions prior to 7.0.42 and 8.0.31 are affected.
((OTRS)) Community Edition: versions from 6.0.1 through 6.0.34 are susceptible to this vulnerability.

Exploitation Mechanism

Attackers can exploit this vulnerability by injecting malicious code through manipulated comments and ACL-names during ACL creation or import processes.

Mitigation and Prevention

To mitigate the CVE-2023-1250 vulnerability, immediate actions and long-term security practices are essential.

Immediate Steps to Take

Update OTRS products to versions 7.0.42 and 8.0.31 as a crucial step to patch the vulnerability and prevent code execution through ACL creation.

Long-Term Security Practices

Implement strict input validation measures, regular security audits, and employee training on secure coding practices to enhance overall security posture.

Patching and Updates

Regularly monitor security advisories and apply patches promptly to address any reported vulnerabilities and ensure the ongoing security of OTRS products.