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CVE-2023-30347 : Vulnerability Insights and Analysis

Learn about CVE-2023-30347, a Cross Site Scripting (XSS) vulnerability in Neox Contact Center 2.3.9 allowing malicious script injection. Find out the impact, affected systems, and mitigation steps.

A Cross Site Scripting (XSS) vulnerability in Neox Contact Center 2.3.9 exposes systems to potential attacks. Here's a detailed overview of the CVE-2023-30347.

Understanding CVE-2023-30347

This section provides insights into the nature of the vulnerability affecting Neox Contact Center 2.3.9.

What is CVE-2023-30347?

The CVE-2023-30347 is a Cross Site Scripting (XSS) vulnerability discovered in Neox Contact Center 2.3.9. It can be exploited via the serach_sms_api_name parameter to the SMA API search, leading to potentially malicious activities.

The Impact of CVE-2023-30347

The presence of this vulnerability poses a significant security risk to systems utilizing Neox Contact Center 2.3.9. It can be exploited by attackers to execute malicious scripts and compromise the integrity of the system.

Technical Details of CVE-2023-30347

In this section, the technical aspects of CVE-2023-30347 are discussed in detail.

Vulnerability Description

The vulnerability arises due to inadequate input validation of the serach_sms_api_name parameter, allowing malicious script injection.

Affected Systems and Versions

Neox Contact Center 2.3.9 is confirmed to be affected by this vulnerability, potentially impacting systems using this specific version.

Exploitation Mechanism

Attackers can exploit the CVE-2023-30347 by crafting malicious input through the serach_sms_api_name parameter, enabling unauthorized script execution.

Mitigation and Prevention

This section outlines the necessary steps to mitigate the risks associated with CVE-2023-30347.

Immediate Steps to Take

System administrators are advised to apply recommended security patches or updates provided by the Neox Contact Center 2.3.9 vendor. Additionally, input validation mechanisms should be implemented to prevent XSS attacks.

Long-Term Security Practices

To enhance overall system security, regular security audits, and the implementation of web application firewall (WAF) solutions are recommended.

Patching and Updates

Regularly monitor security advisories from Neox Contact Center to stay informed about patches and updates that address CVE-2023-30347.

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