CVE-2023-31186 Explained : Impact and Mitigation

Understanding CVE-2023-31186

This CVE involves an issue in Avaya IX Workforce Engagement that leads to user enumeration due to an observable response discrepancy.

What is CVE-2023-31186?

The vulnerability in Avaya IX Workforce Engagement version 15.2.7.1195 allows an attacker to enumerate users through observable response discrepancies, potentially compromising user data.

The Impact of CVE-2023-31186

The impact of this CVE is rated as MEDIUM with a CVSS base score of 5.3. Although the confidentiality impact is low, it poses a risk to user data confidentiality.

Technical Details of CVE-2023-31186

This section explores the vulnerability description, affected systems, and the exploitation mechanism.

Vulnerability Description

The vulnerability in Avaya IX Workforce Engagement exposes user enumeration due to observable response discrepancies, enabling attackers to gather sensitive information.

Affected Systems and Versions

Avaya IX Workforce Engagement versions less than v15.2.7.1195 are affected. Users are advised to update to the latest version to mitigate this vulnerability.

Exploitation Mechanism

Attackers can exploit this vulnerability by identifying discrepancies in observable responses to deduce user information, potentially leading to unauthorized access.

Mitigation and Prevention

In this section, we highlight the immediate steps to take and long-term security practices to prevent such vulnerabilities.

Immediate Steps to Take

Users should apply security updates promptly, particularly updating Avaya IX Workforce Engagement to version 15.2.7.1195 or higher to prevent user enumeration attacks.

Long-Term Security Practices

Implement robust security measures, perform regular security assessments, educate users on secure practices, and monitor for any unusual activities to enhance overall cybersecurity posture.

Patching and Updates

Regularly monitor vendor security advisories and apply patches as soon as they are released to address known vulnerabilities.