CVE-2023-37890 : What You Need to Know

A detailed analysis of the CVE-2023-37890 vulnerability affecting the WordPress KB Support Plugin.

Understanding CVE-2023-37890

This section explores the nature of the vulnerability and its potential impact.

What is CVE-2023-37890?

The CVE-2023-37890 vulnerability involves a Missing Authorization issue in the WPOmnia KB Support – WordPress Help Desk and Knowledge Base plugin. This flaw allows users with low-level roles like subscribers to view other customers, potentially leading to unauthorized access.

The Impact of CVE-2023-37890

The impact of this vulnerability is rated as medium severity according to CVSS v3.1. It can compromise the confidentiality of data by allowing unauthorized viewing of customer information.

Technical Details of CVE-2023-37890

Delve into the technical aspects of the CVE-2023-37890 vulnerability.

Vulnerability Description

The vulnerability arises from the lack of proper constraints on user access, enabling unauthorized users to view sensitive data within the plugin.

Affected Systems and Versions

The vulnerability affects the KB Support – WordPress Help Desk and Knowledge Base plugin versions from n/a through 1.5.88.

Exploitation Mechanism

To exploit this vulnerability, attackers can register as users with low-level roles and access customer information without proper authorization.

Mitigation and Prevention

Learn how to mitigate the risks associated with CVE-2023-37890.

Immediate Steps to Take

Users are advised to update the plugin to version 1.5.89 or higher to patch the vulnerability and prevent unauthorized access.

Long-Term Security Practices

It is essential to regularly update plugins and monitor user roles to prevent similar authorization issues in the future.

Patching and Updates

Stay proactive in applying security patches and updates to ensure the continued protection of your WordPress installation.