CVE-2023-38056 Explained : Impact and Mitigation
Explore CVE-2023-38056, a high-severity code execution vulnerability in OTRS System Configuration. Learn about impacts, affected versions, and mitigation steps.
A detailed guide on CVE-2023-38056 highlighting the vulnerability, impact, technical details, and mitigation steps.
Understanding CVE-2023-38056
Get insights into the implications of the vulnerability and its technical aspects.
What is CVE-2023-38056?
The CVE-2023-38056 vulnerability involves the improper neutralization of commands in the OTRS System Configuration. This allows an authenticated attacker with admin privileges to locally execute code. The affected versions include OTRS 7.0.x before 7.0.45, OTRS 8.0.x before 8.0.35, and ((OTRS)) Community Edition 6.0.1 through 6.0.34.
The Impact of CVE-2023-38056
The vulnerability, identified as CAPEC-549 Local Execution of Code, poses a high risk with a CVSSv3.1 base score of 7.2 (High severity). It can result in high confidentiality, integrity, and availability impacts, requiring high privileges for exploitation.
Technical Details of CVE-2023-38056
Explore the vulnerability description, affected systems, and exploitation mechanism.
Vulnerability Description
The vulnerability allows attackers to execute arbitrary code locally through the UnitTests module in OTRS System Configuration.
Affected Systems and Versions
OTRS versions prior to 7.0.45 and 8.0.35, along with ((OTRS)) Community Edition versions from 6.0.1 to 6.0.34, are vulnerable to this exploit.
Exploitation Mechanism
Attackers can leverage admin privileges and the UnitTests module within System Configuration to execute malicious code locally.
Mitigation and Prevention
Learn about the necessary steps to mitigate the vulnerability and prevent potential exploits.
Immediate Steps to Take
To address CVE-2023-38056, users should update their OTRS installations to version 8.0.35 or 7.0.45.
Long-Term Security Practices
Incorporate secure coding practices, regular security audits, and proper access controls to enhance overall system security.
Patching and Updates
Stay informed about security patches and updates released by OTRS to address vulnerabilities promptly.