CVE-2023-38060 : What You Need to Know

A detailed overview of CVE-2023-38060 focusing on the vulnerability, impacts, affected systems, and mitigation steps.

Understanding CVE-2023-38060

This CVE involves a vulnerability in OTRS and ((OTRS)) Community Edition that allows an authenticated attacker to perform host header injection through the ContentType parameter for attachments.

What is CVE-2023-38060?

An Improper Input Validation vulnerability in the ContentType parameter of OTRS allows attackers to manipulate the ContentType header of attachments, potentially leading to security breaches.

The Impact of CVE-2023-38060

The impact includes the potential for Cache Poisoning through the exploitation of the host header injection vulnerability.

Technical Details of CVE-2023-38060

Details on the vulnerability, affected systems, and exploitation mechanism.

Vulnerability Description

The vulnerability lies in the OTRS Generic Interface modules, affecting versions prior to OTRS 7.0.45 and 8.0.35, and ((OTRS)) Community Edition versions before 6.0.34.

Affected Systems and Versions

OTRS versions 7.0.X (before 7.0.45) and 8.0.X (before 8.0.35), and ((OTRS)) Community Edition version 6.0.1 through 6.0.34 are impacted.

Exploitation Mechanism

Attackers can exploit this vulnerability by manipulating the ContentType parameter for attachments during TicketCreate or TicketUpdate operations.

Mitigation and Prevention

Effective steps to mitigate and prevent the exploitation of CVE-2023-38060.

Immediate Steps to Take

Upgrade to OTRS 8.0.35 or OTRS 7.0.45 to address the vulnerability and enhance security.

Long-Term Security Practices

Regularly update OTRS to the latest versions to stay protected from known vulnerabilities and security risks.

Patching and Updates

Stay informed about security updates and patches released by OTRS to address newly discovered vulnerabilities.