CVE-2023-47247 : Vulnerability Insights and Analysis

A security vulnerability has been identified in SysAid On-Premise that allows an end user to delete a Knowledge Base article under specific conditions.

Understanding CVE-2023-47247

This section provides insight into the nature and impact of the CVE-2023-47247 vulnerability.

What is CVE-2023-47247?

The CVE-2023-47247 vulnerability exists in SysAid On-Premise before version 23.3.34, where a particular scenario allows an end user to delete a Knowledge Base article, also known as bug 15102.

The Impact of CVE-2023-47247

The vulnerability can result in unauthorized deletion of critical knowledge base articles, potentially leading to loss of important information and disruption of services.

Technical Details of CVE-2023-47247

Explore the technical aspects and specifics of the CVE-2023-47247 vulnerability in this section.

Vulnerability Description

The edge case in SysAid On-Premise permits end users to delete Knowledge Base articles, posing a risk to data integrity and availability.

Affected Systems and Versions

All versions of SysAid On-Premise before 23.3.34 are susceptible to this vulnerability.

Exploitation Mechanism

Under specific conditions, end users can exploit this vulnerability to delete critical Knowledge Base articles.

Mitigation and Prevention

Discover the steps to mitigate the risks posed by CVE-2023-47247

Immediate Steps to Take

It is recommended to upgrade SysAid On-Premise to version 23.3.34 or above to prevent unauthorized deletion of Knowledge Base articles.

Long-Term Security Practices

Implement strict access controls and regularly monitor user activities to prevent unauthorized actions that may compromise data.

Patching and Updates

Stay updated with security patches and version upgrades provided by SysAid to address vulnerabilities and enhance system security.