CVE-2024-20950: What You Need to Know

This CVE-2024-20950 was published by Oracle on January 16, 2024, and involves a vulnerability in the Oracle Customer Interaction History product of the Oracle E-Business Suite. It allows an unauthenticated attacker with network access via HTTP to compromise Oracle Customer Interaction History, potentially resulting in unauthorized data access and manipulation.

Understanding CVE-2024-20950

This section will delve into the details of what CVE-2024-20950 entails, its impacts, technical description, affected systems, and how to mitigate and prevent exploitation.

What is CVE-2024-20950?

The CVE-2024-20950 vulnerability affects the Oracle Customer Interaction History product within the Oracle E-Business Suite. It can be exploited by an unauthenticated attacker with network access via HTTP, leading to unauthorized access and modification of Oracle Customer Interaction History data.

The Impact of CVE-2024-20950

Successful exploitation of CVE-2024-20950 may result in unauthorized updates, inserts, or deletes of Oracle Customer Interaction History data. Additionally, unauthorized read access to a subset of the data may occur, potentially compromising the confidentiality and integrity of the information.

Technical Details of CVE-2024-20950

This section will provide in-depth technical information about the vulnerability, including its description, affected systems and versions, and the exploitation mechanism.

Vulnerability Description

The vulnerability in the Oracle Customer Interaction History product within the Oracle E-Business Suite allows an unauthenticated attacker to compromise the system via HTTP, with human interaction necessary for successful attacks. This could lead to unauthorized access and manipulation of data.

Affected Systems and Versions

The Oracle Customer Interaction History product versions 12.2.3 to 12.2.13 are affected by CVE-2024-20950. Systems running these versions are at risk of exploitation by unauthorized attackers.

Exploitation Mechanism

To exploit the vulnerability, an unauthenticated attacker with network access via HTTP can compromise Oracle Customer Interaction History. Human interaction is required from a person other than the attacker, and the impact may extend to other products.

Mitigation and Prevention

In this section, we will discuss the steps that can be taken to mitigate the risks posed by CVE-2024-20950 and prevent potential exploitation.

Immediate Steps to Take

Immediately updating the affected Oracle Customer Interaction History product to a secure version can help prevent exploitation of CVE-2024-20950. Additionally, monitoring network traffic for suspicious activity and restricting access can enhance security.

Long-Term Security Practices

Implementing robust security measures, such as regular vulnerability assessments, access control mechanisms, and employee training on cybersecurity best practices, can enhance the overall security posture of the organization against similar vulnerabilities.

Patching and Updates

Regularly applying security patches and updates provided by Oracle for the Oracle Customer Interaction History product is crucial to addressing known vulnerabilities and reducing the risk of exploitation. Stay informed about security advisories and take prompt action to safeguard the systems against potential threats.