Incident Details
During a special meeting on Friday afternoon, the Long Beach City Council authorized the declaration of a Local Emergency by City Manager Tom Modica in response to a suspected cybersecurity breach earlier in the week. The city explained in a press release that this decision was aimed at enhancing and facilitating its handling of the situation, which occurred on Tuesday. The city also mentioned in an official online communication that it proactively shut down multiple systems as a precautionary measure upon identifying a security breach within its network on Tuesday. These systems will remain offline until the city verifies their safe reintroduction into the network, a process expected to extend over several days as of Friday.
Incident
How Did the Breach Happen?
The city's Technology and Innovation Department, along with a cybersecurity consultant firm, is currently investigating the reason and scope of the incident. Detailed information on the breach's occurrence has not been revealed in the information available.
What Data has been Compromised?
It is not stated in the information provided whether there has been any disclosure of city data or personal information of residents or businesses.
Why Did the company's Security Measures Fail?
The lack of information provided does not reveal the cause behind the failure of the company's security measures.
What Immediate Impact Did the Breach Have on the company?
Due to the security breach, several systems were shut down to safeguard the network. Utility payments, library online services, and the health and human services resource line were all affected, experiencing disruptions in live call reception. Additionally, there were hold-ups in operations like environmental health services and permit approvals.
How could this have been prevented?
The given information does not detail the specific precautionary actions that could have been implemented to prevent this breach.
What have we learned from this data breach?
The details regarding the lessons derived from this data breach have not been disclosed in the information available.
Summary of Coverage
The Long Beach City Council declared a local emergency and suspended multiple systems as a precautionary step following a possible cybersecurity incident. The breach is currently being investigated to determine its origin and specifics. As a result of the breach, utility payments, library online services, and other functions experienced interruptions. Efforts are underway to reintegrate the impacted systems into the network securely.